Here when you need a hand.
Email support@notforai.app for help with NOT FOR AI. The app is currently in private TestFlight beta; there is no public download or open beta link yet.
Include your app version, iOS version, device model and a short description of what happened. You can find the app version in Settings & Security → About. Current testers can also send feedback through TestFlight.
Never send your recovery passphrase, an unencrypted private document or a vault backup. If you attach a screenshot, check it for personal information first.
Common questions.
What does NOT FOR AI protect?
It protects copies of notes, photos and documents stored inside its encrypted vault while locked. It does not block AI system-wide or control other apps. Originals in Photos, Files, iCloud and other locations remain outside its protection.
How do I create my vault?
Choose a recovery passphrase when you first open the app. The existing minimum is 12 UTF-8 bytes: basic Latin letters and digits use one byte each; other characters may use more. Several randomly chosen words make a better starting point than a short, predictable phrase.
Use the eye button to check what you entered. When hidden, repeat the phrase in the confirmation field. When visible, a single entry is enough. Switching back to hidden mode requires confirmation again. Store the passphrase somewhere safe, separate from your backup.
Can I use Face ID?
Yes. After opening the vault with your recovery passphrase, go to Settings & Security → Device Unlock to enable optional Face ID or iPhone passcode authentication. Your recovery passphrase remains your portable recovery method. Keep it even if you normally use device unlock.
When does the vault lock?
It locks when the app becomes inactive or moves to the background. You can also tap Lock yourself. Passphrase forms return to hidden mode when the app becomes inactive.
Are imported originals deleted?
No. Importing makes an encrypted vault copy; the original stays in its source location. Optional Photos cleanup requires confirmation. Recently Deleted, cloud synchronization, backups and other copies may remain. Review those separately. Some Files providers require manual deletion.
Backup and recovery.
How do I make an encrypted backup?
Open your vault, then go to Settings & Security → Backup & Restore → Export encrypted backup. Enter your recovery passphrase and choose where to save the encrypted .nab file.
Current backups support up to 4 GiB and 1,000 entries, subject to available space. Keep the backup and passphrase separately. Device unlock enrollment is not included.
How do I restore a backup?
On a fresh installation without an existing vault, choose Restore encrypted backup from the setup screen. Enter the recovery passphrase and select the .nab file. Use a compatible version of NOT FOR AI. Restore does not replace an existing vault.
Do not remove your current installation or only working vault to try a restore. First keep a separate backup and verify that you have the correct passphrase.
What if I forget my passphrase?
We cannot recover it or decrypt a backup for you. If device unlock is already enabled and still works on your current iPhone, you may still be able to open that vault there. It does not replace the passphrase needed to restore a backup on another installation. Contact support before removing the app or changing a working setup.
My backup will not restore. What should I check?
Check that the file is an encrypted .nab backup, that you are using a compatible app version, and that the passphrase is correct. Restore is available only before creating a vault on that installation. Keep the original backup intact and contact support with the error wording, not the passphrase or backup file.
Private means considered.
We can help with app behavior, but cannot view your vault or recover its contents. For privacy questions, email privacy@notforai.app or read Privacy.
NOT FOR AI is operated by Alan Brutenic.